General Terms and Conditions
The following General Terms and Conditions in the applicable version at the time of placing the order shall apply exclusively to the business relationship between House of Rose Professional Pte. Ltd (HORP) as “Organizer” of Webinars/online and the participants in online seminars courses (henceforth “Customers”).
The Organisers, via their platform, offer attendance seminars and online training courses, (henceforth “Events”) which are provided through various forms of teaching and methods of implementation (e.g. a lecture with chat support, discussion or workshop, live webinar or video course).
Prices, details and conditions for individual events can be found in the respective product descriptions at www.houseofroseprofessional.com
Unless stated otherwise, all offers are valid “while stocks last”, i.e. until the maximum number of participants is reached.
Customers can book an Event on the website. During registration, the Customer must truthfully provide all the requested personal information.
After payment is received, subsequently the access data for the event shall be sent to the Customer’s e-mail address stated at the time of booking. The Customer agrees to keep this data safe, not to pass it on to unauthorised third parties, and to prevent third parties from gaining access to it. The Customer further agrees to ensure that the data they provide is kept up to date, especially their contact details.
After payment is received, the Organiser shall send an e-mail confirming that the order has been completed.
Withdrawal from a live webinar: Withdrawal from a webinar not possible, but if the participant for whatever reasons is unable to attend, Instead of cancelling, Participants who are unable to attend may elect to appoint a substitute who takes over all rights. Participation fee cannot be refunded.
No recording of any webinar will be provided to participants at any times.
Participation/booking fees can be found in the product description and must be paid online at least 3 days ahead of the webinar.
If third parties are used to process payment, e.g. PayPal, their general terms and conditions shall apply.
When taking part in a live webinar/online discussion, each participant must meet the minimum requirements (internet connection, current browser version, download a program from the webinar platform if necessary, speakers or headset) and test these before the webinar.
Failure to meet the technical requirements for which the Participant is responsible does not release the Participant from the contractual obligation to pay. In so far as a Participant does not report any technical problems during a webinar participation shall be considered to have taken place.
The content of all events and all materials (webinar documents.) are the intellectual property of House of Rose Professional or the respective instructor and are protected by copyright. They may be used exclusively by the registered Participant to whom they were made available. In particular, publication even if only in part, reproduction, distribution and editing are prohibited as is the recording of an event in audio or video or by means of screenshots. Legal proceedings may be initiated in the event of any misuse.
The Participant agrees to respect copyright and only use the webinars individually for their own use under the terms of the contractual agreement.
Rescheduling and cancellation of live webinars by the Organiser
House of Rose Professional reserves the right to cancel attendance events up to 4 working days before the appointed time if the minimum number of participants is not reached. If the event is cancelled for this reason or because of the absence of the instructor, force majeure or other unforeseeable events, there is no right to demand that the event be held. Participants shall be informed of the cancellation immediately in writing or via e-mail. Fees already paid will optionally be credited for participation in other events or refunded. Participants shall not assert any other claims against the Organiser.
If the instructor is absent, the Organiser reserves the right to appoint an equivalent substitute instructor. In this case there is no entitlement to a refund of participation fees.
House of Rose Professional is registered in Singapore.